Katherine welcomes and appreciates phone calls. In fact, she begins every consultation with a phone call to get further details to help her fully understand your pet(s) and your family's situation before providing a final quote. She will gather information about other pets in the home, behavioral issues of the "problem pet" as well as interactions among all of the pets, children, family lifestyle, recent family household changes (i.e. new pet, new baby) or changes to routine, etc. Please be sure to include your phone number when you contact Animal Psychology Center.